-
8-5 Helpdesk Support-assist
users remotely to solve computer issues were applicable.
-
24/7 Spam
and Email Virus Threat Protection and Removal.
-
24/7
Anti-Virus Adware and Spyware Protection and Removal.
-
8-5 Remote
Support for Company Server(s).
-
Online Web
Portal.
-
Weekly
System Updates Applied to Company Server(s) and Employee
Workstations.
-
Weekly
Performance Tuning of Employee Workstations.
-
Ongoing
Asset Management.
|
|
|
-
24/7 Helpdesk Support-assist users
remotely to solve computer issues were applicable.
-
24/7
Spam and Email Virus Threat Protection and Removal.
-
24/7
Anti-Virus Adware and Spyware Protection and Removal.
-
Guaranteed Response Time 4 HOURS
-
Unlimited Remote Support for Company Server(s)
-
Unlimited Remote Support for Employee Workstations
-
Unlimited Remote Support for your Local and Site-To-Site
Networks
-
Discounted Onsite Support for Company Server(s),
Employee Workstations and Network(s).
-
Online Web Portal
-
Disaster Recovery Planning and Management
-
Weekly System Updates Applied to Company Server(s) and
Employee Workstations
-
Weekly Performance Tuning of Employee Workstations
-
Ongoing Asset Management
-
Vendor Management
-
Quarterly Reviews
-
Primary Support Engineer
-
Dedicated Chief Technology Officer (CTO)
|
|
|
-
24/7 Helpdesk Support-assist users
remotely to solve computer issues were applicable.
-
24/7
Spam and Email Virus Threat Protection and Removal.
-
24/7
Anti-Virus Adware and Spyware Protection and Removal.
-
Guaranteed Response Time 4 HOURS
-
Unlimited Remote Support for Company Server(s)
-
Unlimited Remote Support for Employee Workstations
-
Unlimited Remote Support for your Local and Site-To-Site
Networks
-
Unlimited Onsite Support for Company Server(s), Employee
Workstations and Network(s).
-
Online Web Portal
-
Disaster Recovery Planning and Management
-
Weekly System Updates Applied to Company Server(s) and
Employee Workstations
-
Weekly Performance Tuning of Employee Workstations
-
Ongoing Asset Management
-
Vendor Management
-
Quarterly Reviews
-
Primary Support Engineer
-
Dedicated Chief Technology Officer (CTO
|
|
|
