HELP DESK SERVICE PLAN

OPTION 1

  • 8-5 Helpdesk Support-assist users remotely to solve computer issues were applicable.

  • 24/7 Spam and Email Virus Threat Protection and Removal.

  • 24/7 Anti-Virus Adware and Spyware Protection and Removal.

  • 8-5 Remote Support for Company Server(s).

  • Online Web Portal.

  • Weekly System Updates Applied to Company Server(s) and Employee Workstations.

  • Weekly Performance Tuning of Employee Workstations.

  • Ongoing Asset Management.

This service is available for a low entry cost into managed services and can cost as low as $40.00 per users. It is designed to save you time and money by assisting your users with quick answers and solutions to many computer related issues. It also includes limited remote services to allow them to get back up and running.

 

OPTION 2

  • 24/7 Helpdesk Support-assist users remotely to solve computer issues were applicable.

  • 24/7 Spam and Email Virus Threat Protection and Removal.

  • 24/7 Anti-Virus Adware and Spyware Protection and Removal.

  • 8-5 Remote Support for Company Server(s).

  • Online Web Portal.

  • Weekly System Updates Applied to Company Server(s) and Employee Workstations.

  • Weekly Performance Tuning of Employee Workstations.

  • Ongoing Asset Management.

This service is available for a low entry cost into managed services and can cost as low as $60.00 per users. It is designed to save you time and money by assisting your users with quick answers and solutions to many computer related issues. It also includes limited remote services to allow them to get back up and running.

 

 

All Plans Available

 
 
Houston computer networking

 

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Southway Systems Managed Network Services
10640 Haddington Houston, Texas 77043
 Phone:713-554-7100  Fax: 713-554-7115