Houston Managed Service and Help Desk Company. We provide all of your IT Outsourcing needs in one package.

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It's Simple, you pay one fixed monthly fee for IT maintenance. We will in turn manage the IT infrastructure, the servers, the software and supplement the IT staff. You will then be back in control of running your business and not out of control trying to run your network. We call it our "No Worry IT Solution". We can  save you time and money with our Managed Help Desk and Managed Service program. If you desire to keep some are all of your IT Staff that's not a problem! We work well with existing IT staff members and can supplement or reduce your IT staffing needs. Either way is effective! It is best to customize the IT Solution to fit your business model and needs. Need a Quote?

Today’s Business Environment

Your business depends on your network’s availability, performance, and security—and your software is business-critical.

The five most common frustrations:

• E-mail/Work Order delivery systems down

• Client database unavailable

• Spyware and unauthorized access issues

• Banned software (games and file-sharing) ..monopolizing resources

• Predictable hardware failures

Managed Services  and Help Desk Services from Southway Systems provides an affordable solution to these problems.

24 Hour Help Desk Solutions provide you with ease of mind

What are 
“Managed Services”?

Managed Services means that your IT Southway Systems is continuously monitoring the health of your infrastructure—and managing growth by providing:

• Scheduled site/device reporting—a view into the real performance of your IT infrastructure giving you a IT Service Report

• A report into what equipment and software has been installed, and where current or new system resources can be best allocated on your computer network

• The ability to forecast failures before they occur, such as a critical server running out of hard drive space, potential hardware failures, Internet Connection problems, possible security breaches

Key Benefits to
Managed Services

• Significant decrease in downtime

• Improved network and hardware performance

• Fewer ‘growing pains’ via network capacity management

• Lower costs and increased efficiency via resource reallocation

• Protection against security breaches

• Visits from your IT service provider are more productive and less intrusive

• Increased employee productivity by automating routine administrative functions

• Staff that keeps up to date with the latest technology and security fixes

 

HOME PLANS CONTACT FAQS Southway Systems Managed Network Services 10640 Haddington Houston, Texas 77043  Phone:713-554-7100  Fax: 713-554-7115